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Case Studies

Orian will ensure your school kitchen runs smoothly, taking away the worries of employment, health and safety compliance, training, allergens and adhering to nutritional guidelines. We can also look after all of your cleaning needs in environments ranging from offices to commercial properties, medical centres and many others.

Cardinal Heenan Catholic High School and Sixth Form, Liverpool – Jason Asquith – Facilities Manager

Orian Solutions were successful in tendering for the school’s cleaning contract earlier this year.

Jason Asquith, Facilities Manager, said: “Their tender was excellent, very professional and extremely thorough. On their appointment they TUPE’d approximately 18 staff members.

“The cleaning contract is for both the main school and a shared Sixth Form building – a total of approximately 12,500 metres square with more than 1500 occupants on a daily basis.

“Since Orian were appointed, the cleaning has been of a high standard and the staff are working effectively and efficiently. The building looks clean and we have received lots of positive feedback about the environment.

“The cleaning staff work well as a team and during a recent evening event they worked tirelessly to ensure the building looked its best.

“Orian appointed a new supervisor from the team who has been at the school for more than 20 years, which has really given her a chance to shine. The cleaning staff have reacted well to this appointment and their attention to detail is very good.

“Obviously, there have been teething problems but we’ve worked together to overcome any issues. It took a little while for Orian to get the building to their standard, but the standards are now being maintained.

“During the transition there was an initial issue with TUPE and the pay, but Orian resolved this immediately and the staff appeared to be happy with Orian’s prompt action.

“We have two housekeepers during the day and they play an important role in ensuring the building is maintained to a high standard throughout the school day.  

“I’ve been very impressed by Orian and their proactive approach, which encourages the cleaning team to work on their own initiative. I would have no hesitation in recommending Orian to other organisations.”

The Cumberland – Andrea Crosbie – Office Services Manager

Orian Solutions Limited was successful in a tender to clean Cumberland Building Society’s Head Office in Carlisle as well as branches throughout Cumbria, South West Scotland and Lancashire for one year.

Cumberland Building Society have been so pleased with the improvements Orian Solutions Limited have made to their cleaning service since they began that they have extended their agreement by a further two years.

This sees Orian clean both Cumberland House, the Society’s Head Office, which is a workplace for almost 300 staff as well as 30 of the Society’s branches across the region. The footprint perfectly matches Orian’s own network of services which has seen them expand in recent years outside of their Cumbrian base.

Andrea Crosbie, Cumberland Building Society’s Office Service Manager, said, “It’s important to us that we work with businesses, ideally locally, that provide first class service and value for money. Over the last year Orian Solutions have proved they can do this and so we’re very pleased to extend this deal and continue working with them for the next two years.

She continued, “Orian have provided an impressive and professional service to date, and we’re also pleased to see how seriously they treat safety in their business, which includes the use of the Ezitracker electronic staff monitoring system. We’re very pleased with the service Orian provides.”

Parkhead Community Primary School – Mandy Tulip, Business Manager

Parkhead Community Primary School, in Tyne and Wear, recently changed its school meals provider to Orian Solutions. Business Manager Mandy Tulip tells their story:

“The catering at the school is the biggest service level agreement we have. I thought it would be complicated and would take up huge amounts of my time.”

“I couldn’t have been more wrong – Orian Solutions was one of the proposals we received back and we were so impressed. When we appointed them, it was the simplest transition between suppliers I have ever known and that was entirely down to Orian. They were there managing the process, in a very tight time frame, every step of the way. And that support hasn’t stopped now they are in place.”

“They looked after all the TUPE arrangements and supported us through that. When it came to the school meals management system, we went to meet the team that look after that and also went to another school to see it in place there.”

“Everything was thought of and was just done. I didn’t feel I had to worry about it.”

“The communication to parents was also great. It just all felt very safe. Orian made it all so easy and took the pain away!”

“One of the reasons we went with Orian was the school meals management system – while we already had our own payment system, the facility for children and their families to also choose meals in advance online was a huge bonus. Everyone really loves it – it’s so easy to use.”

“The other thing that set them apart was the choice – being able to create our own menus has been fantastic. Orian have worked closely with our School Council on creating menus and where the children have wanted to change meal options, that’s happened. The salad bar is brilliant – I’ve started having school meals again myself! Uptake amongst pupils has increased 27% so far.”

“All in all, we’ve seen increased meal numbers, improved service delivery and cost savings. I can’t recommend them highly enough!”